At Zaacy, we are committed to delivering high-quality digital marketing and advertising services with transparency and professionalism. To maintain seamless operations and mutual respect between both parties, the following Payment Policy outlines our billing terms, payment expectations, and consequences of non-compliance.

1. Payment Terms

• All invoices must be paid in full within 7 days of issuance unless otherwise agreed in writing.

• Accepted payment methods include: UPI, Bank Transfer, Razorpay, PayPal (international), and Card Payments.

• A 50% advance payment is required before the commencement of any service or campaign. The remaining 50% is payable upon project milestones or final delivery, as defined in the contract.

2. Delayed Payments

We understand that unforeseen circumstances may arise. However, to maintain project flow:

• Payments delayed beyond 7 days from the invoice date will incur a late fee of 5% per week on the outstanding amount.

• Continued delay beyond 15 days may result in temporary suspension of services until full payment is received.

• Communication is encouraged in advance to avoid service interruption due to delay.

3. Non-Payment for Services Rendered

In the event a client fails to pay for services already delivered:

• Zaacy reserves the right to withhold access to completed work, including website files, ad accounts, or deliverables.

• All intellectual property created under unpaid agreements remains the sole property of Zaacy until payment is fulfilled.

• No refunds will be issued for partial work if the delay or cancellation originates from the client side.

4. Defaulting Clients

Clients who default on payments after repeated reminders will be treated under the following actions:

• Final notice will be sent via email and WhatsApp within 21 days from the invoice date.

• After 30 days, Zaacy reserves the right to:

  • Suspend all active services.

  • Add a default record to industry blacklists or digital agency databases.

  • Initiate legal proceedings or use third-party collection agencies.

• The client will be liable for collection fees, legal costs, and interest applicable by law.

5. Payment Recovery Actions

To ensure fair treatment and secure payment recovery:

• Zaacy may terminate the contract without prior notice if payment is overdue beyond 30 days.

• Any promotional content, marketing material, or designs will be removed or disabled until dues are cleared.

• We reserve the right to publicly flag defaulting businesses (without revealing sensitive information) if disputes are unresolved after multiple attempts at resolution.

6. Transparency & Dispute Resolution

We value professional relationships. If you believe there’s an error in invoicing or services delivered:

• Contact us within 5 working days of receiving the invoice.

• We’ll investigate and resolve disputes amicably through documentation and proof of delivery.

7. Acknowledgment

By engaging Zaacy’s services, clients acknowledge and agree to the terms mentioned in this Payment Policy.

For inquiries, contact:
📧 [legalofficer@zaacy.com]
📞 [04449055192]